FIX: Windows XP stops responding when more than one process accesses a file on a NFS shared linked folder from Client for NFS (894186)

SYMPTOMS

Microsoft Windows XP stops responding (hangs) when you access a file that is on a Network File System (NFS) shared linked folder from Client for NFS. This problem occurs when the following conditions are true:

Windows XP runs on a computer that has more than one CPU.
More than one process accesses the file on the shared linked folder at the same time.
The NFS shared folder is hosted on HP-UX.

When the system stops responding, you receive the following error message:

Error 0x27, RDR_FILE_SYSTEM

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Services for UNIX 3.5

   Date         Time   Version      Size     File name
   ------------------------------------------------------
   18-Feb-2005  10:40  8.0.1969.27  315,136  Nfsgwrdr.sys
   18-Feb-2005  10:40  8.0.1969.27  311,424  Nfsrdr.sys

Windows Services for UNIX 3.0

   Date         Time   Version      Size     File name
   ------------------------------------------------------
   18-Feb-2005  10:24  7.0.1701.43  362,336  Nfsgrdr4.sys
   18-Feb-2005  10:24  7.0.1701.43  317,056  Nfsgwrdr.sys
   18-Feb-2005  10:24  7.0.1701.43  313,472  Nfsrdr.sys
   18-Feb-2005  10:24  7.0.1701.43  359,392  Nfsrdrn4.sys
   19-Feb-2004  06:36  5.0.2134.1    35,600  Regini.exe

MORE INFORMATION

For more information about Windows Services for UNIX, visit the following Microsoft Web site:

http://www.microsoft.com/windows/sfu/productinfo/default.asp

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates