You cannot save or delete a recurring appointment from a Calendar that is maintained on an Exchange Server 2003 computer (892524)


The information in this article applies to:

  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange Server 2003 Enterprise Edition

SYMPTOMS

You use a messaging client computer to view a Calendar that is maintained on a Microsoft Exchange Server 2003 computer. In this scenario, you cannot save a new recurring appointment or delete an existing recurring appointment from the Calendar. When you try to save or to delete a recurring appointment, you receive the following error message:
There is not enough memory available to perform the operation.
Additionally, the following events are logged in the Application log on the Exchange Server 2003 computer:
  • Event Type: Error
    Event Source: EXCDO
    Event Category: General
    Event ID: 8206
    Date: 10/26/2004
    Time: 10:35:12 AM
    User: N/A
    Computer: ComputerName
    Description: Calendaring agent failed with error code 0x8007000e while saving appointment. For more information, click http://search.support.microsoft.com/search/?adv=1.
  • Event Type: Error Event
    Source: EXCDO
    Event Category: General
    Event ID: 8199
    User: N/A
    Computer: ComputerName
    Description: Calendaring agent failed in message save notification with error 0x8007000e on User: /Calendar/FileName

CAUSE

This problem occurs if the following conditions are true:
  • There are too many recurring appointments on the Calendar of one mailbox.
  • You used Microsoft Outlook Web Access (OWA) or a Document Authoring and Versioning (DAV) tool to access the Calendar at least one time.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To install this hotfix, you must have Exchange Server 2003 Service Pack 1 (SP1) installed.

For more information about how to obtain Exchange Server 2003 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previous hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   18-Feb-2005  05:27  6.5.7232.84     3,926,528  Cdoex.dll        
   18-Feb-2005  21:27  6.5.7232.84     3,647,488  Excdo.dll        
   18-Feb-2005  20:31  6.5.7232.84     3,257,856  Mdbmsg.dll       
   08-Oct-2004  02:12                      3,304  Redir.asp
   18-Feb-2005  21:05  6.5.7232.84     5,166,592  Store.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was first corrected in Exchange Server 2003 Service Pack 2.

MORE INFORMATION

After you install this hotfix, you can delete existing recurring appointments so that the number of recurring appointments on the Calendar is under the limit. After you delete the existing recurring appointments, you can save new recurring appointments.

For more information about Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

817903 New naming schema for Exchange Server software update packages

Modification Type:MajorLast Reviewed:7/17/2006
Keywords:kbQFE KBHotfixServer kbexchOWA kbfix kbBug KB892524 kbAudITPRO
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