BUG: Windows Media Player on a hyperthreaded computer stops responding when you transfer DRM files to a portable music player device (891663)

The information in this article applies to:

Microsoft Windows Media Player 9 Series for Windows XP
Microsoft Windows Media Player 9 Series for Windows Server 2003

SYMPTOMS

On a computer with hyperthreading enabled, when you transfer lots of Microsoft Windows Media files that are protected with Digital Rights Management (DRM) to a portable music player device, Microsoft Windows Media Player 9 may stop responding (hang) and the transfer may stop.

RESOLUTION

This bug was corrected in Windows XP Service Pack 2 and in Windows Media Player 10.

To update Windows XP to Service Pack 2, visit the Microsoft Windows Update Web site or visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/sp2/default.mspx

For more information about Windows Media Player 10, visit the following Microsoft Web site:

http://www.microsoft.com/windows/windowsmedia/player/10/default.aspx

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

Modification Type:	Major	Last Reviewed:	8/17/2006
Keywords:	kbfix kbbug KB891663 kbAudDeveloper kbAudITPRO kbAudEndUser