You receive an "Invalid page fault in module MSACCESS.EXE" error message when you click the Tools menu or when you point to Toolbars on the View menu in Access 2000 (891175)

Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

In Microsoft Access 2000, you may receive an error message that is similar to the following message when you click the Tools menu or when you point to Toolbars on the View menu:

This program has performed an illegal operation. Invalid page fault in module MSACCESS.EXE at 017f:300ed997

CAUSE

This problem may occur if the following registry subkey is damaged:

HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Access\Settings\CommandBars

RESOLUTION

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, re-create the CommandBars registry subkey. To do this, follow these steps:

Exit Access 2000.
Click Start, click Run, type regedit in the Open box, and then click OK.
Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Access\Settings\CommandBars
Right-click CommandBars, and then click Rename.
Type CommandBars1, and then press ENTER to rename the CommandBars registry subkey.
Exit Registry Editor.

Note The CommandBars registry subkey is automatically re-created the next time that you start Access 2000.
Start Access 2000.