Error message when you when you try to set up a Money 2005 account or a Money 2006 account to download data from your financial institution: "Account setup is temporarily unavailable" (889927)
The information in this article applies to:
- Microsoft Money 2007 Deluxe
- Microsoft Money 2007 Home & Business
- Microsoft Money 2007 Premium
- Microsoft Money Deluxe 2006
- Microsoft Money Premium 2006
- Microsoft Money Small Business 2006
- Microsoft Money Standard 2006
- Microsoft Money 2005 Deluxe
- Microsoft Money 2005 Premium
- Microsoft Money 2005 Small Business
- Microsoft Money 2005 Standard
- Microsoft Money Essentials
SYMPTOMSWhen you try to set up a Microsoft
Money 2005 account or a Microsoft Money 2006 account to download data from online services,
you may receive an error message that is similar to the following: Account
setup is temporarily unavailable. Please try again
later. CAUSEThis issue may occur if you try to set up an account that
already has an online association.RESOLUTIONTo resolve this issue, create a new account in your
Microsoft Money data file, and then set that account up for download. Merge your new
account with your old account. To set up a new account, follow these
steps:
- Start Money.
- Click Banking.
- Click Add a new account.
- Follow the instructions that appear in the on-screen wizard
to create a new account with your current account information.
This will set up the new account for download with online
services. Merge this downloaded account information with your old
account. To merge an account, follow these steps:
- On the Account List page, click Merge duplicate
accounts.
- Click the old account in the list as the destination
account for the merge.
- Click the new account in the list as the source account for
the merge.
Note Read the on-screen information. Money will indicate that there
may be duplicate transactions between certain dates. This is based on the
information that has just been downloaded in the new account. If
the dates of those transactions overlap with the dates of transactions that are
currently in the Money file, make sure that you delete the duplicates as soon
as the merge is complete. - Click OK.
For more information about how to use the Merge Account tool and for information about duplicate accounts in Money, click the following article number to view the article in the Microsoft Knowledge Base:
889926
Duplicate accounts are created after you set up Money 2005 to download your online information
Modification Type: | Major | Last Reviewed: | 9/7/2006 |
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Keywords: | kbui kbtshoot kbprb KB889927 kbAudEndUser |
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