RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
Windows XP SP1
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Windows XP 32-bit versions
Date Time Version Size File name
--------------------------------------------------------------
16-Mar-2005 17:36 5.1.2600.1646 32,768 Cfgbkend.dll
16-Mar-2005 17:36 5.1.2600.1646 30,720 Pchsvc.dll
16-Mar-2005 17:36 5.1.2600.1646 39,424 Racpldlg.dll
16-Mar-2005 17:36 5.1.2600.1646 44,544 Regapi.dll
16-Mar-2005 17:36 5.1.2600.1646 41,472 Safrslv.dll
16-Mar-2005 01:44 5.1.2600.1646 130,560 Sessmgr.exe
16-Mar-2005 17:36 5.1.2600.1646 200,192 Termsrv.dll
16-Mar-2005 17:36 5.1.2600.1646 88,064 Tscfgwmi.dll
16-Mar-2005 01:46 5.1.2600.1646 594,432 Xpsp2res.dll
25-Feb-2005 03:53 6.1.22.4 371,936 Updspapi.dll
Windows XP 64-bit versions Date Time Version Size File name Platform Platform
----------------------------------------------------------------------
16-Mar-2005 16:33 5.1.2600.1646 104,448 Cfgbkend.dll IA-64
16-Mar-2005 16:33 5.1.2600.1646 110,592 Pchsvc.dll IA-64
16-Mar-2005 16:33 5.1.2600.1646 106,496 Racpldlg.dll IA-64
16-Mar-2005 16:33 5.1.2600.1646 127,488 Regapi.dll IA-64
16-Mar-2005 16:33 5.1.2600.1646 111,616 Safrslv.dll IA-64
16-Mar-2005 00:58 5.1.2600.1646 423,424 Sessmgr.exe IA-64
16-Mar-2005 16:33 5.1.2600.1646 622,592 Termsrv.dll IA-64
16-Mar-2005 16:33 5.1.2600.1646 326,144 Tscfgwmi.dll IA-64
16-Mar-2005 01:06 5.1.2600.1646 593,920 Xpsp2res.dll IA-64
16-Mar-2005 16:36 5.1.2600.1646 44,544 Wregapi.dll X86
16-Mar-2005 00:46 5.1.2600.1646 594,432 Wxpsp2res.dll X86
25-Feb-2005 02:50 6.1.22.4 639,712 Updspapi.dll IA-64
Important This problem has been resolved in Microsoft Windows XP Service Pack 2 (SP2).