Description of the Outlook 2002 post-Service Pack 3 hotfix package: November 10, 2004 (889311)


The information in this article applies to:

  • Microsoft Outlook 2002

SUMMARY

Microsoft has released the Outlook 2002 post-Service Pack 3 hotfix package for Microsoft Outlook 2002. This article describes the following items about the hotfix package:

  • The issues that the hotfix package fixes
  • The prerequisites for installing the hotfix package
  • Whether you must restart your computer after you install the hotfix package
  • Whether the hotfix package is replaced by any other hotfix package
  • Whether you must make any registry changes to use one or more of the hotfixes in the package
  • The files that the hotfix package contains

Article contents

INTRODUCTION

This article describes the Microsoft Outlook 2002 issue that is fixed in the Outlook 2002 post-Service Pack 3 hotfix package that is dated November 10, 2004.

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Issues that the hotfix package fixes

This hotfix package also fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
  • When you start Outlook 2002 for the first time, you may receive the following message two times:
    This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.
    This issue occurs when the NoViewOnDrive Group Policy setting is enabled for your computer. When you run Outlook 2002 for the first time, Outlook 2002 tries to create two shortcuts on the toolbar. If the NoViewOnDrive Group Policy is enabled, the shortcuts cannot be created and you receive the message for each one.
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MORE INFORMATION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.back to the top

Prerequisites

  • The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed. For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:

    832671 Description of Microsoft Office XP Service Pack 3

  • The optimized version of this hotfix requires Microsoft Windows Installer version 2.0 or a later version. For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

    330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0

  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office XP Service Pack 2 (SP2). However, we have tested this hotfix on Office XP SP3 more extensively than we have on Office XP SP2. If you install this hotfix on a computer that is running Office XP SP2, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.
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Restart information

You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information

This hotfix is not replaced by any later hotfix.

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Registry information

You do not have to create or to modify any registry keys to use any hotfixes that this package contains.

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Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 

Date         Time   Size       File name
--------------------------------------------------------
10-Nov-2004  04:19  7,854,080  Outlookff.msp (Full-File/Administrative)
10-Nov-2004  00:54  3,627,008  Outlookop.msp (Optimized)

After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table: 

Date         Time   Version            Size    File name
--------------------------------------------------------------
08-Apr-2004  02:24  10.0.6711.0        80,584  Dlgsetp.dll      
08-Apr-2004  02:24  10.0.6711.0        39,624  Dumpster.dll     
26-Apr-2004  19:27  10.0.6712.0       109,256  Envelope.dll     
30-May-2003  18:08  10.0.5328.0       253,952  Exchcsp.dll
27-Aug-2004  04:52  10.0.6729.0       346,824  Exsec32.dll
09-Aug-2002  03:22  10.0.4406.0       137,800  Impmail.dll      
17-Sep-2004  22:27  10.0.6732.0       207,552  Msoutl.olb
05-May-2004  03:47  10.0.6713.0       187,072  Oladd.fae
05-May-2004  03:47  10.0.6713.0       170,688  Olappt.fae
05-May-2004  03:47  10.0.6713.0       137,920  Oljrnl.fae
08-Apr-2004  02:24  10.0.6711.0       133,824  Olmail.fae
05-May-2004  03:47  10.0.6713.0       166,592  Oltask.fae
08-Apr-2004  02:24  10.0.6711.0       543,424  Outlcm.dll       
04-Dec-2003  00:54  10.0.6501.0        92,688  Outlctl.dll      
09-Nov-2004  06:52  10.0.6739.0     6,335,176  Outllib.dll      
08-Apr-2004  02:24  10.0.6711.0        92,872  Outlmime.dll     
09-Nov-2004  06:52  10.0.6739.0        47,816  Outlook.exe      
22-Oct-2004  22:52  10.0.6737.0       125,632  Outlph.dll       
08-Apr-2004  02:24  10.0.6711.0        47,816  Outlvbs.dll
25-Nov-2002  18:50  10.0.4721.0        47,688  Recall.dll

Note For additional information about installing this hotfix, see the Readme.txt file that is included in the package.back to the top

REFERENCES

For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Modification Type:MinorLast Reviewed:4/7/2006
Keywords:kbQFE kbfix kbHotfixRollup kbOfficeXPpostSP3fix KB889311 kbAudITPRO kbAudEndUser
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