You receive the error message "UNREGMP2.EXE - Entry Point Not Found -" when you upgrade or repair Windows XP (889288)
The information in this article applies to:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
SYMPTOMSWhen you upgrade Microsoft Windows XP Home Edition to
Microsoft XP Professional, or if you try to repair Windows XP Home Edition or
Windows XP Professional, you may receive the following error message:
UNREGMP2.EXE - Entry Point Not Found- The
procedure entry point getIUMS could not be located in the dynamic link library
msdart.dll.
If you click OK, the error message
reappears. If you continue to click OK to close the error
message, the message will eventually stop appearing. This typically takes
between 50 and 60 clicks. CAUSEThis problem occurs when the most current version of
Microsoft Windows Media Player is installed. The current version is Microsoft
Windows Media Player 10. When you try to upgrade or to repair Windows XP, the
Setup program will try to install an earlier version of Windows Media Player in
addition to the newer version. The installation will then generate the error
message and stop.WORKAROUNDTo work around this problem, use Task Manager to close the
error message. To do this, follow these steps:
- Press SHIFT + F10 to
open a Command Prompt window.
- Type taskmgr.exe and then press
ENTER.
- Click the Applications tab.
- In the list of tasks, click the error message
entry.
- Click End Task.
- Quit Task Manager.
- Close the Command Prompt window.
If the error message returns or continues to display, follow
these steps:
- Press SHIFT + F10 to open a Command Prompt
window.
- Type taskmgr.exe, and then press
ENTER.
- Click the Processes tab.
- Click unregmp2.exe in the list of
processes.
- Click End Process.
- Quit Task Manager.
- Close the Command Prompt window.
Modification Type: | Major | Last Reviewed: | 12/13/2004 |
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Keywords: | kbsetup kbtshoot kbprb KB889288 kbAudEndUser |
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