You cannot install Systems Management Server 2003 Service Pack 1 on a secondary site (889240)


The information in this article applies to:

  • Microsoft Systems Management Server 2003

SYMPTOMS

You apply Microsoft Systems Management Server (SMS) 2003 Service Pack 1 (SP1) to a primary site server. You then try to apply SMS 2003 SP1 to an existing secondary SMS site server, and you experience the following symptoms:
  1. When you run the SMS 2003 SP1 Setup program on the secondary site server, a fatal error message is displayed, and the Setup program stops when you click OK. The fatal error message that you receive is similar to the following:
    Systems Management Server Setup cannot continue because of the following error:

    Note The rest of the error message describes a prerequisite for the installation of SMS 2003 SP1.
  2. When you run the Deployment Readiness Wizard on the secondary site server, you receive one of the following error messages:

    The Deployment Readiness Wizard requires that Systems Management Server 2.0 or higher be installed on this computer and that the computer be a primary site server.

    Setup cannot upgrade this site because the Deployment Readiness Wizard has not yet run successfully on this site. Prior to upgrade, the wizard must run all tests without any errors.

CAUSE

This issue may occur when you have not run the Deployment Readiness Wizard on the primary site server and selected the secondary site where you want to apply SMS 2003 SP1.

RESOLUTION

To resolve this issue, run the Deployment Readiness Wizard on the primary site server, and then select the secondary site where you want to apply SMS 2003 SP1. To do this, follow these steps:
  1. Obtain the SMS 2003 SP1 Deployment Readiness Wizard. For additional information about how to obtain the Deployment Readiness Wizard, see the "More Information" section.
  2. Start the Deployment Readiness Wizard (Drw.exe) on the primary site server, and then click Next.
  3. On the Site Selection page of the wizard, click to select Analyze one or more direct child secondary sites, and then click Next.
  4. On the Secondary Sites page of the wizard, click to select the secondary sites that you want the wizard to test and to report on, and then click Next.
  5. On the Tests page of the wizard, click to select the tests that you want to perform on the secondary site servers that you selected in step 4, click Next, and then click Finish to initiate the tests.
  6. If any secondary sites fail the tests on the Program and results summary page of the wizard, you must take steps to correct the problems, and then run the Deployment Readiness Wizard again.
  7. You must repeat this process until the secondary site servers where you want to apply SMS 2003 SP1 pass the Deployment Readiness Wizard tests.
After the secondary site passes the Deployment Readiness Wizard tests, you can apply SMS 2003 SP1 to the secondary site.

MORE INFORMATION

Additional information may be provided by the C:\SMSSetup.log and C:\SMSDRW.log files on the secondary site server.

To obtain the Deployment Readiness Wizard, obtain SMS 2003 SP1, and then use the following syntax to extract the SMS 2003 SP1 files to a folder:

sms2003sp1u_enu.exe /c


The Deployment Readiness Wizard (Drw.exe) can be found in the Sms2003sp1u_enu\Smssetup\Bin\I386 subfolder of the folder where you extracted the SMS 2003 SP1 files.

For additional information about the Deployment Readiness Wizard and about how to resolve test failures, visit the following Microsoft Web site:

http://www.microsoft.com/technet/prodtechnol/sms/sms2003/drwfaq.mspx



For additional information about how to obtain SMS 2003 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:

885643 How to obtain the latest Systems Management Server 2003 service pack

Modification Type:MinorLast Reviewed:6/13/2005
Keywords:kbprb kbtshoot kbSMSUpdates kbSMSDeploy KB889240 kbAudITPRO
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