SYMPTOMS
After you deploy a System Preparation Tool (SysPrep) image or a Remote Installation Preparation (RIPREP) image on a computer that is running Microsoft Windows XP Service Pack 2 (SP2), one or more of the following changes in behavior may occur:
- Customizations to the %systemdrive%:\Documents and Settings\Default User account are missing.
- Customizations to the %systemdrive%:\Documents and Settings\Administrator account are present in a new user's account when the user logs on to Windows XP.
- Customizations made directly to the %systemdrive%:\Documents and Settings\Default User\Ntuser.dat file are missing.
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
You must have Windows XP SP2 installed to apply this hotfix.
Restart information
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
Registry information
You do not have to create or to modify any registry keys to enable any hotfixes that this package contains.
Additional notes
- If you do not want settings to be migrated to the default user's account, install this hotfix. This hotfix restores the behavior of the original version of Windows XP.
- If you want settings to be migrated from the local administrator account to the default user's account after you install this hotfix, make sure that the customizations are made in the local administrator's account before you run the SysPrep image. Then, add the following to the Sysprep.inf file:
[UNATTENDED]
UpdateServerProfileDirectory=1
For more information about making changes to the Sysprep.inf file, click the following article number to view the article in the Microsoft Knowledge Base:
314460
System preparation tool and answer file usage
- If the default user profile was already overwritten by the local Administrator profile, this change will not re-create the default user profile. This hotfix only affects subsequent running of Mini-Setup.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.
Date Time Version Size File name
--------------------------------------------------------
15-Oct-2004 22:00 5.1.2600.2530 984,576 Syssetup.dll