Windows XP Media Center Edition 2005 stops responding when you try to play a music file (887202)


The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2005

SYMPTOMS

When you try to play a music file that is not available, Microsoft Windows XP Media Center Edition 2005 stops responding (hangs). Media Center never indicates that it is waiting for the file to become available. For example, you do not see an hourglass mouse pointer that indicates that Media Center is waiting.

CAUSE

This problem may occur if the following conditions are true:
  • You try to open a music file by using a recent music link in the My Music component of Media Center.
  • The music file is on a network share that is not available.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

WORKAROUND

To work around this problem, wait until Media Center times out and becomes responsive again.

MORE INFORMATION

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/
Modification Type:MinorLast Reviewed:10/26/2004
Keywords:kbtshoot KB887202 kbAudEndUser
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