You cannot use the mouse to open the Hardware component on the Help screen in Windows XP Media Center Edition 2005 (885991)


The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2005

SYMPTOMS

When you open Help in Microsoft Media Center Edition 2005, and then you click Hardware, nothing happens. You cannot open the Hardware component by using the mouse.

Note To open Help in Media Center Edition 2005, click Settings, and then click Help.

WORKAROUND

To work around this problem, use the Media Center Edition remote-control device instead of the mouse to select Hardware on the Media Center Help screen.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/
Modification Type:MinorLast Reviewed:10/26/2004
Keywords:kbtshoot KB885991 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.