Your Windows XP-based computer powers back up after you put it on standby or in hibernation (884903)


The information in this article applies to:

  • Microsoft Windows XP Professional SP1
  • Microsoft Windows XP Home Edition SP1
  • Microsoft Windows XP Media Center Edition
  • Microsoft Windows XP Tablet PC Edition

SYMPTOMS

When you try to put your Microsoft Windows XP-based computer on standby or in hibernation, the computer appears to change states, but then unexpectedly powers back up and starts Windows XP.

CAUSE

This behavior may occur if a universal serial bus (USB) mass storage device that is connected to your computer uses an Enhanced Host Controller Interface (EHCI).

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was first corrected in Windows XP Service Pack 2.
Modification Type:MajorLast Reviewed:9/2/2004
Keywords:kbprb kbtshoot KB884903 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.