User authentication may take one to two minutes when you log on to the network in Windows XP (884862)



The information in this article applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition

SYMPTOMS

When you log on to your network on a Microsoft Windows XP-based computer that contains both a wireless connection network card and a wired connection network card, the Log On to Windows dialog box may remain on the screen for one to two minutes. After the dialog box disappears, you can successfully log on.

CAUSE

This problem may occur when the following conditions are true:
  • Neither the wired network card nor the wireless network card uses the Authenticate as computer when computer information is available option
  • The DHCP client assigns an old IP address to your wireless network card before authentication has finished
Note To locate the Authenticate as computer when computer information is available option, follow these steps:
  1. Click Start, and then click Control Panel.
  2. Click Network and Internet Connections.
  3. Click Network Connections.
  4. Right-click your network connection, and then click Properties.
  5. Click the Authenticate tab.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

There are no prerequisites to install this hotfix.

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

Hotfix file information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP Service Pack 1 (SP1):
   Date         Time   Version             Size  File name
   ----------------------------------------------------------
   12-Nov-2004  00:38  5.1.2600.1592    105,984  Dhcpcsvc.dll
   20-Sep-2004  18:26  5.1.2600.1592    172,160  Ndis.sys
   20-Sep-2004  04:24  5.1.2600.1592     12,416  Ndisuio.sys
   12-Nov-2004  00:38  5.1.2600.1592  1,643,520  Netshell.dll
   20-Sep-2004  04:25  5.1.2600.1592     84,864  Nwlnkipx.sys
   12-Nov-2004  00:38  5.1.2600.1607     57,344  Wzcdlg.dll
   12-Nov-2004  00:38  5.1.2600.1607     31,232  Wzcsapi.dll
   12-Nov-2004  00:38  5.1.2600.1607    282,624  Wzcsvc.dll
   20-Sep-2004  05:05  5.1.2600.1592    594,432  Xpsp2res.dll
Windows XP Service Pack 2 (SP2):
   Date         Time   Version             Size  File name
   ----------------------------------------------------------
   12-Nov-2004  00:30  5.1.2600.2562    359,936  Wzcsvc.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MinorLast Reviewed:6/1/2006
Keywords:kbQFE kbHotfixServer kbWinXPpreSP3fix kbfix kbbug KB884862 kbAudEndUser kbAudITPRO