The MSP_PDS_CacheFullName stored procedure times out after 30 seconds if you use the procedure to query a custom ASPX Web page or a SQL query in Microsoft Office Project Server 2003 (884545)



The information in this article applies to:

  • Microsoft Office Project Server 2003
  • Microsoft Project Web Access

SYMPTOMS

If a custom ASPX Web page or a SQL query uses the MSP_PDS_CacheFullName stored procedure in Microsoft Project Web Access, the MSP_PDS_CacheFullName stored procedure times outs after 30 seconds when you run this procedure. This problem occurs when Project Web Access is running on Microsoft Office Project Server 2003.

RESOLUTION

How to obtain the hotfix

This issue is fixed in the Microsoft Office Project Server 2003 Hotfix Package released on November 17, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

840377 Description of the Microsoft Project Server 2003 post Service Pack 1 hotfix package: November 27, 2004


After you install the hotfix, you must run the Connection Information (the ConnInfo.exe file) tool to configure the Project Database Server time-out interval (PDS Timeout). The default value for PDS Timeout is 30 seconds. To do this, follow these steps:
  1. Run the Connection Information tool.

    The ConnInfo.exe file is located in the \BIN\1033 folder of your Project Server 2003 installation.
    To download the Connection Information tool, visit the following Microsoft Web site: Note If you download and install the Connection Information tool on the server from the Microsoft Web site, you can find the ConnInfo.exe file in the following folder:

    Drive_letter:\Program Files\Microsoft Office Project Server 2003 Resource Kit\Toolbox\ConnInfo Utility

  2. In the SQL Server box, type ;PDS Timeout = #seconds; at the end of the existing string.

    Note The placeholder #seconds is the number of seconds that pass before the MSP_PDS_CacheFullName stored procedure times out.
  3. Click Save, and then click Exit.
Note If you use the ConnInfo.exe file in the future, the PDS Timeout string will not be present. If you click Save without re-adding the PDS Timeout string, the default Project Database Server time-out value of 30 seconds will be restored.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kberrmsg kbbug kbfix KB884545 kbAudITPRO