You cannot see more than 29.5 characters in the edit text screen on a Samsung SPH-I330 mobile device when you use Outlook Mobile Access (871191)


The information in this article applies to:

  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Outlook Mobile Access

SYMPTOMS

If you try to use Microsoft Outlook Mobile Access to type a message on a Samsung SPH-I330 mobile device, when you view the edit text screen, you can see only 29.5 characters. If you enter more than 29.5 characters, the screen does not scroll forward and you cannot see the characters as they are entered. The characters that are entered after 29.5 characters are accepted by the device. However, those characters cannot be seen.

CAUSE

This problem occurs because the edit text screen on the Samsung SPH-I330 mobile device does not support the multi-line edit function when you use Outlook Mobile Access.

WORKAROUND

To work around this problem, post the message to the server, and then reopen the message and view the edit text screen. You can now see all the text characters that you had entered.

MORE INFORMATION

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:11/8/2005
Keywords:kb3rdparty kbtshoot kbMobility kbprb kbinfo KB871191 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.