PC DB: Symptoms of Not Having an MBG File (87415)


The information in this article applies to:

  • Microsoft Mail for PC Networks 2.1e
  • Microsoft Mail for PC Networks 3.0
  • Microsoft Mail for PC Networks 3.2
This article was previously published under Q87415

SUMMARY

There are two main consequences of not having an MBG file: the user is not able to read existing mail in the file and the file does not accept mail from other programs.

When a Microsoft Mail client attempts to load the MBG file and it is not available, the following error message is displayed:
Error in mail header retrieval
The program will still function; however, the user will not be able to read his or her mail messages.

Similarly, when another user attempts to send mail to that user ID, the following message will appear:
ERROR MAILING TO MAILBAG:

Mailbag: 00000000
Address: NETWORK/POSTOFFICE/Admin

Press any key to continue...

MORE INFORMATION

The error messages will continue to be displayed until a valid MBG file is made available. This usually involves restoring the file from a backup or freeing it for use if it was locked open by another application or workstation.
Modification Type:MajorLast Reviewed:10/31/1999
Keywords:KB87415
©2002 Microsoft Corporation. All rights reserved.