PC DB: Symptoms of Not Having a KEY File (87408)
The information in this article applies to:
- Microsoft Mail for PC Networks 2.1e
- Microsoft Mail for PC Networks 3.0
- Microsoft Mail for PC Networks 3.2
This article was previously published under Q87408 SUMMARY
There are two main consequences of not having a KEY file: the user
will not be able to read existing mail in the file and the file will
not accept mail from other programs.
When a Microsoft Mail client attempts to load the KEY file and it is
not available, the following error message is displayed:
Error in mail header retrieval
The program will still function; however, the user will not be able to read
his or her mail messages.
Similarly, when another user attempts to send mail to that user ID,
the following message will appear:
ERROR MAILING TO MAILBAG:
Mailbag: 00000000
Address: NETWORK/POSTOFFICE/Admin
Press any key to continue...
MORE INFORMATION
The error messages will continue to be displayed until a valid KEY
file is made available. This usually involves restoring the file from
a backup or freeing it for use if it was locked open by another
application or workstation.
| Modification Type: | Major | Last Reviewed: | 10/31/1999 |
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| Keywords: | KB87408 |
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