The printer operates in manual feed mode when you print a Word 2002 document (841885)


The information in this article applies to:

  • Microsoft Word 2002
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you print a Microsoft Word 2002 document, the printer may operate in manual feed mode. Manual feed mode requires that you bypass it on the printer, that you manually feed paper to the printer, or that you cancel the print job.

CAUSE

This problem may occur after you set the Paper source setting for First page and Other pages to Automatically Select, on the Paper tab of the Page Setup dialog box.

When this problem occurs and you select the Paper source setting, the First page and Other pages setting is now set to Manual Feed.

RESOLUTION

How to obtain the hotfix

This issue is fixed in the Word 2002 post-Service Pack 3 Hotfix Package June 10, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

843182 Description of the Word 2002 post-Service Pack 3 hotfix package: June 10, 2004


After you install this hotfix, follow the steps that are listed in the "More Information" section of this article to set the AlternatePaperSourceUse registry key and to activate the hotfix.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To activate this hotfix, follow these steps:
  1. Quit Word.
  2. Click Start, and then click Run.
  3. In the Open box, type regedit, and then click OK.
  4. Locate, and then click to select the following registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Options

  5. After you select the key that is specified in step 4, point to New on the Edit menu, and then click DWORD value.
  6. Type AlternatePaperSourceUse, and then press ENTER.
  7. Right-click AlternatePaperSourceUse, and then click Modify.
  8. In the Value data box, type 1, and then click OK.
  9. On the File menu, click Exit to quit Registry Editor.
Modification Type:MinorLast Reviewed:4/7/2006
Keywords:kbOfficeXPpostSP3fix kbbug kbQFE kbfix kbHotfixRollup KB841885 kbAudITPRO
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