You cannot cancel a print job that you sent to a Bluetooth printer in Windows XP (840325)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Home Edition SP1
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional SP1

SYMPTOMS

You may not be able to cancel a print job, and the print job may remain listed in the print queue. If you restart the computer, the print job is successfully removed from the print queue.

CAUSE

This problem may occur if your printer is connected to Windows through a Bluetooth Hardcopy Replacement Profile (HCRP) printer adapter.

RESOLUTION

To resolve this problem, install Microsoft Windows XP Service Pack 2 (SP2).

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was corrected in Microsoft Windows XP Service Pack 2 (SP2).
Modification Type:MinorLast Reviewed:6/6/2005
Keywords:kbtshoot kbUSB kbDriver kbenv kbprint kbBug kbprb KB840325 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.