You receive an error message when you try to use the SMIGRATE tool to migrate a SharePoint Team Services Web site to a Windows SharePoint Services Web site that is on another computer (839745)
The information in this article applies to:
- SharePoint Team Services from Microsoft
- Microsoft Windows SharePoint Services
SYMPTOMSWhen you try to use the SMIGRATE tool to migrate a
SharePoint Team Services from Microsoft Web site to a Microsoft Windows
SharePoint Services Web site that is on another computer, you may receive an
error message that is similar to the following: 1 Dec 2003
12:00:28 -0600 Site collection opened 1 Dec 2003 12:00:30 -0600 Site
opened Progress: Opening service Progress: Finished open service
http://SERVER2 Progress: Reading manifest: counting tasks Progress:
Beginning restore of http://SERVER2 Progress: Sending manifest
Progress: Finished sending manifest Progress: Server error: The
language is not supported on the server. Progress: All sites restored
1 Dec 2003 12:00:31 -0600 ERROR (possibly fatal): ERROR: 2162787
Server error: The language is not supported on the server. 1 Dec 2003
12:00:31 -0600 Site closed 1 Dec 2003 12:00:31 -0600 Site collection
closed CAUSEThis problem may occur if the Service.cnf file on the source
server is missing several metakey values, most importantly the vtiextenderversion metakey value. If the Service.cnf file is missing metakey values,
the SMIGRATE tool cannot obtain the required information to perform a
successful migration.RESOLUTIONTo resolve this problem, copy the vtiextenderversion metakey value from the _vti_inf.html file to the Service.cnf
file. Find the vtiextenderversion metakey valueTo find the vtiextenderversion metakey value, follow these steps:
- On the source server, start Microsoft Windows
Explorer.
- Click the
C:\Inetpub\wwwroot folder in the
left pane.
Note In this example, the
C:\Inetpub\wwwroot folder is the folder that
contains the files for the Web site that you want to migrate. - In the right pane, double-click the
_vti_inf.html file.
- In the browser window, right-click anywhere in the window,
and then click View Source.
- Start Notepad.
- On the Format menu, click
Wordwrap.
- In Notepad, locate the section that has text that is
similar to the following:
'<!-- FrontPage Configuration Information
FPVersion="5.0.2.4803"
FPShtmlScriptUrl="_vti_bin/shtml.dll/_vti_rpc"
FPAuthorScriptUrl="_vti_bin/_vti_aut/author.dll"
FPAdminScriptUrl="_vti_bin/_vti_adm/admin.dll" - Note the vtiextenderversion metakey value number that is indicated by the FPVersion tag. For
example, in the sample text the vtiextenderversion metakey value number is: 5.0.2.4803.
Type the vtiextenderversion metakey value in the Service.cnf fileTo type the vtiextenderversion metakey value in the Service.cnf file, make the hidden
Service.cnf file visible, and then edit it. To do this, follow these steps:
- On the source server, start Windows Explorer.
- Click the
C:\Inetpub\wwwroot folder in the
left pane.
Note In this example, the
C:\Inetpub\wwwroot folder is the folder that
contains the files for the Web site that you want to migrate. - Turn on Show hidden files and folders. To
do this, follow these steps:
- On the Tools menu, click
Folder Options, and then click
View
- In the Advanced Settings list, click
Show hidden files and folders, and then click
OK.
- Quit Windows Explorer.
- Start Notepad.
- On the File menu, click
Open, and then locate the folder that contains the files for
the Web site that you want to migrate.
- Double-click the _vti_pvt
folder.
- In the Files of Type list, click
All Files.
- In the Open list, click
Service, and then click Open.
Note In this step, Service is the Service.cnf file. - Verify the text for the vti_extenderversion metakey value, and then type the value that you noted from the
_vti_inf.html file in step 8 of the "Find the vti_extenderversion metakey value" section.
You must type this value in the
following format, where n.n.nnnn is the value that
you noted from the _vti_inf.html file:vti_extenderversion:SR|n.n.n.nnnn - On the File menu, click
Save, and then close the file.
- Reverse the actions that you performed in steps 1 through 4
to hide system files.
Now use the SMIGRATE tool to export the Web site on the source
server and to restore it on the destination server. MORE INFORMATIONThe Service.cnf file for the source Web site may be missing
several metakey values, most importantly the vti_extenderversion metakey value. Without the vti_extenderversion metakey value, the SMIGRATE tool assumes that the manifest file
is a Windows SharePoint Services manifest file and that the site's
language/locale is specified in the manifest's <Details>
section.
However, a SharePoint Team Services from Microsoft Web site
language/locale is specified as another Web-level metakey value that is named vti_defaultlanguage. Because the manifest's language cannot be determined, the
migration fails and you receive the "language not supported" error
message.REFERENCESTo download the SMIGRATE tool from the Microsoft Download
Center Web site, visit the following Microsoft Web site: To download the Windows SharePoint Services Administrator's Guide, visit the following Microsoft Download Center Web site: To view the SharePoint Team Services from Microsoft Administrator's Guide, visit the following Microsoft Web site:
Modification Type: | Major | Last Reviewed: | 5/28/2004 |
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Keywords: | kberrmsg kbprb KB839745 kbAudITPRO kbAudEndUser |
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