Description of the Outlook 2003 post-Service Pack 1 hotfix package: September 9, 2004 (839647)


The information in this article applies to:

  • Microsoft Office Outlook 2003
  • Microsoft Office Outlook 2003 with Business Contact Manager
OfficeQFE:12230

SUMMARY

Microsoft has released the Microsoft Office Outlook 2003 post-Service Pack 1 hotfix package: September 9, 2004. This article describes the following items about the hotfix package:

  • Issues that are fixed in the hotfix package
  • Prerequisites for installing the hotfix package
  • Whether you must restart your computer after you install the hotfix package
  • Whether the hotfix package is replaced by any other hotfix package
  • Whether you must make any registry changes to use one or more of the hotfixes in the package
  • The files that are contained in the hotfix package

ARTICLE CONTENTS

SUMMARY

This article describes the Microsoft Office Outlook 2003 issues that are fixed in the Outlook 2003 post-Service Pack 1 hotfix package that is dated September 9, 2004.

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Issues that are fixed in the hotfix package

The following issues are fixed in this hotfix package:

  • 834716 Description of the Outlook 2003 hotfix package: May 20, 2004

  • 838896 E-mail messages that you read in a public folder remain marked as unread in Outlook 2003

  • 843180 If you try to perform a function after you run a script in Outlook 2003 that connects an Outlook 2003 Calendar folder that belongs to another user to your calendar, Outlook 2003 quits unexpectedly

    887409 The offline Address Book may not download successfully in Outlook 2002 and Outlook 2003

  • 843191 Outlook 2003 stops responding when you try to plan a meeting that contains users who are behind a firewall

The following issue is fixed in this hotfix package but was not previously documented in a Microsoft Knowledge Base article:

Your mailbox is moved from a server that is running Microsoft Exchange 2000 Server to an Exchange 2000 Server or Microsoft Exchange Server 2003 server by using the Move Mailbox Wizard in Exchange System Manager. If your Outlook 2003 profile is configured to use Exchange Cached Mode, you may experience one or both of the following symptoms when you log on to Exchange Server by using Outlook 2003:
  • A delay occurs before you are connected to Exchange Server for the first time after your mailbox is moved from Exchange 2000 Server to Exchange Server 2003.
    • Outlook 2003 tries to connect to the Exchange 2000 server on which your mailbox was previously stored.
    • After a delay, Outlook 2003 eventually connects to the Exchange Server 2003 server on which your mailbox is currently stored.
  • Outlook cannot retrieve the name for the new server. Instead, Outlook tries to connect to the Exchange 2000 Server server on which your mailbox was previously stored. This operation fails. Additionally, Outlook goes into a disconnected state.
Note The MAPI profile is not automatically updated to point to the new Exchange Server 2003 computer. For more informationabout this issue, click the following article number to view the article in the Microsoft Knowledge Base:

914855 An Outlook 2003 client cannot connect to the server after a mailbox is moved from Exchange 2000 Server to Exchange Server 2003

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MORE INFORMATION

Service pack information

This problem was first corrected in Office 2003 Service Pack 2.

To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites

The following list contains prerequisites for the hotfix package:
  • The optimized version of this hotfix is a post-Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed.

    For more information about Office 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:

    842532 Description of Office 2003 Service Pack 1

  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Office 2003 SP1 installed or on a computer that is running Office 2003 without Office 2003 SP1 installed.

    However, we have tested this hotfix more extensively on a computer that is running Office 2003 with Office 2003 SP1 installed than we have on a computer that is running Office 2003 without Office 2003 SP1 installed. If you install this hotfix on a computer that is running Office 2003 without Office 2003 SP1 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.
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Restart information

You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information

This hotfix is not replaced by any later hotfix.

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Registry information

You must create or modify a registry key to use one of the hotfixes that this package contains. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

843191 Outlook 2003 stops responding when you try to plan a meeting that contains users who are behind a firewall

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Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build. The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information:

Microsoft Windows Installer MSP file information:
   Date         Time   Size       File name
   --------------------------------------------------------
   09-Sep-2004  22:22  3,659,776  Olkintlff.msp (full-file/administrative)
   09-Sep-2004  22:13    387,072  Olkintlop.msp (optimized)

After you install the hotfix, the global version of this fix has the file attributes (or later file attributes) that are listed in the following table:
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   22-Apr-2004  18:29  6.5.6980.84       733,888  Cdo.dll          
   24-Jun-2004  05:08  11.0.6361.0       116,424  Contab32.dll     
   27-Aug-2004  00:47  11.0.6402.0        31,944  Dumpster.dll     
   27-Aug-2004  00:48  11.0.6402.0       106,696  Emablt32.dll     
   27-Aug-2004  00:48  11.0.6402.0       214,728  Emsabp32.dll     
   27-Aug-2004  00:48  11.0.6402.0       702,664  Emsmdb32.dll     
   27-Aug-2004  00:48  11.0.6402.0       131,784  Emsui32.dll      
   19-May-2004  00:54  11.0.6355.0       778,944  Mapir.dll        
   19-May-2004  00:53  11.0.6355.0        30,408  Mlshext.dll      
   04-Sep-2004  05:02  11.0.6403.0     1,356,488  Msmapi32.dll     
   27-Aug-2004  00:48  11.0.6402.0       715,976  Mspst32.dll      
   27-Aug-2004  00:48  11.0.6402.0       653,504  Outex.dll        
   23-Mar-2004  02:50  11.0.6255.0     3,057,864  Outllibr.dll     
   11-Mar-2004  22:02  11.0.6254.0       279,240  Pstprx32.dll
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Additional notes

  • For additional information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
  • For additional information about the differences between the two .msp files, see the "Strategies for Updating Office 2003 Installations" topic. To see this topic, visit the following Microsoft Web site:

    http://www.microsoft.com/office/ork/updates/patch_o2k3.htm

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REFERENCES

For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Modification Type:MajorLast Reviewed:5/15/2006
Keywords:kbOffice2003SP2fix kbOffice2003preSP2fix kbfix kbQFE kbHotfixRollup kbHotfixServer KB839647 kbAudITPRO
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