You receive an "ISA Server COM object (wspadmin.dll) cannot be registered" error message and you cannot install ISA Server 2000 (839511)



The information in this article applies to:

  • Microsoft Internet Security and Acceleration Server 2000

SYMPTOMS

When you try to install Microsoft Internet Security and Acceleration (ISA) Server 2000, the installation may not succeed, and you may receive the following error message:
ISA Server COM object (wspadmin.dll) cannot be registered.
0x8007007e

CAUSE

This problem may occur when the Atl.dll file is not registered to the default location. By default, the Atl.dll file is registered to the C:\Windows\System32 folder, where C is a placeholder for the drive where Windows is installed. When you install a non-Microsoft program, it may register the Atl.dll file to another location.

RESOLUTION

To resolve this problem, register the Atl.dll file to the default location before you install ISA Server 2000. To do this:
  1. Click Start, click Run, type cmd in the Open box, and then click OK.
  2. At the command prompt, change to the C:\Windows\System32 folder.
  3. Type regsvr32 atl.dll.
  4. Press ENTER, and then click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about ISA Server 2000, visit the following Microsoft Web site:

Modification Type:MinorLast Reviewed:7/19/2004
Keywords:kbtshoot kbprb KB839511 kbAudITPRO kbAudEndUser