OneNote 2003 quits unexpectedly (839363)

SYMPTOMS

When you run Microsoft Office OneNote 2003, OneNote 2003 may quit unexpectedly.

For example, OneNote 2003 may quit unexpectedly after you have been typing in your OneNote notebook for a short time.

CAUSE

This behavior occurs when the following two conditions are true:

OneNote 2003 automatically backs up your OneNote files, or you choose to manually back up your OneNote files.
Your backup folder resides too many folder-levels deep.

For example, this behavior may occur if you have a folder structure that is similar to the following for your backup folder:
C:\Documents and Settings\username\Local Settings\Application Data\Microsoft\OneNote\Backup\Folder1\Folder2\Folder3\Folder4\Folder5\Folder6\Folder7\Folder8\Folder9\Folder10\Folder11\Folder12\Folder13\Folder14\Folder15\Folder16\Folder17\Folder18\Folder19

WORKAROUND

To work around this behavior, limit the number of folder-levels that you use in your OneNote 2003 backup folder. To do this, follow these steps:

Start OneNote 2003.
On the Tools menu, click Options.
In the Category list, click Open and Save.
In the Paths box, clickBackup Folder, and then click Modify.
Create the backup path that you want.

For example, create a backup path that is similar to the following path:
C:\Documents and Settings\username\Local Settings\Application Data\Microsoft\OneNote\Backup

MORE INFORMATION

For additional information about a similar issue in OneNote 2003, click the following article number to view the article in the Microsoft Knowledge Base:

833337 "The file name is not valid" error message when you try to back up your OneNote 2003 notebook