You receive an error message when you try to install the Hosted Exchange 2003 Plans Database Engine (839332)


The information in this article applies to:

  • Microsoft Solutions for Windows-based Hosting, including Hosted Exchange 2003
  • Microsoft SQL Server 2000 (all editions)

SYMPTOMS

When you perform task 7.4.2 "To install the Hosted Exchange 2003 Plans Database Engine" that is listed in the Solutions for Windows-based Hosting with Hosted Exchange 2003 documentation against an instance of a clustered SQL Server server (that is, a group of computers that are running Microsoft SQL Server), you may receive an error message.

CAUSE

The Windows Installer file (MPF Companion Installer.msi) verifies whether the SQL Server server is non-clustered. If the SQL Server server is an instance of a clustered SQL Server, you notice the problem that is mentioned in the "Symptoms" section.

WORKAROUND

To work around this problem, configure the Windows Installer file (MPF Companion Installer.msi) to ignore all the checks that the Windows Installer file performs. To configure the Windows Installer file, and to run the Windows Installer file, open a command prompt, and then type the following command in the Service Provisioning folder at the command prompt:: 
msiexec /i "MPF Companion Installer.msi" /l*v c:\companion.log IGNOREALLCHECKS
Note By default, the MPF Companion Installer.msi file is located in the Service Provisioning folder on the "Microsoft Solutions for Windows-based Hosting, including Hosted Exchange 2003" CD-ROM.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

The problem occurs in step 9 of the task when you try to install the Microsoft Provisioning System (MPS) databases on an instance of a clustered SQL Server sever instead of on an instance of a non-clustered SQL Server server.

Task 7.4.2 in the Solutions for Windows-based Hosting with Hosted Exchange 2003 documentation appears as follows:
7.4.2 To install the Hosted Exchange 2003 Plans Database
  1. Log on to MPSSQL01 using an account that is a member of the domain administrators group. Using Cluster Administrator ensure that the SQL Virtual Service (MPSSQLVS01) is currently owned by the physical node MPSSQL01.
  2. Open a command prompt and navigate to the \Service Provisioning directory on your Windows-based Hosting distribution disc. Execute msiexec /i "MPF Companion Installer.msi" IGNOREALLCHECKS="Yes". The Installshield Wizard appears. Click Next.
  3. Accept the terms of the license agreement and click Next.
  4. For Setup Type select Custom, and then click Next.
  5. Click Plans Database.
  6. Click Next.
  7. In the SQL Database Settings dialog box, enter a strong password for MSPlansAcct in the Password field.
  8. Confirm the password in the Confirm Password field.
  9. Click Next, and then click Install.
  10. Click Finish to complete the installation and close the Installation Wizard.
Modification Type:MajorLast Reviewed:5/11/2004
Keywords:kbprb KB839332 kbAudDeveloper
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