A Microsoft Business Solutions CRM version 1.2 update is available that corrects the problem that an Activity database entry is created every time an e-mail activity is saved (839153)


The information in this article applies to:

  • Microsoft CRM 1.2

SYMPTOMS

In Microsoft Business Solutions CRM version 1.2, updating an existing e-mail activity inserts an entry in the ActivityPartyBase table. Over time, this database table grows and may decrease system performance. In addition, these database entries are not removed when the Microsoft CRM Deletion Server runs. The following error appears in the application event log: "Error: Can't clean up the following tables: Activity."

RESOLUTION

Microsoft Business Solutions CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:
840934 Microsoft Business Solutions CRM version 1.2 update for 839153, 839159, and 839162
Modification Type:MinorLast Reviewed:6/2/2006
Keywords:kbMBSemail kbMBSMigrate kbQFE kbHotfixServer KB839153 kbAudITPRO
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