FIX: Internet Explorer stops loading Web pages and you receive an error message (838785)


The information in this article applies to:

  • Microsoft Windows CE .NET 4.2

SYMPTOMS

Microsoft Internet Explorer does not load a Web page, and you receive the following error message:
The page is not found
This problem occurs when the following conditions are true:
  • You move to another Web page while the current Web page is loading.
  • You repeatedly move away from a Web page that is loading before the Web page has loaded.

RESOLUTION

Hotfix information

A supported software update is now available from Microsoft as Windows CE 4.2 Core OS QFE 838785. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:

837392 How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

Prerequisites

This fix is supported only when all previously issued fixes for this product have also been installed.

Restart requirement

After you install this hotfix, you must perform a clean build of the whole platform. To clean the platform, click Clean on the Build menu. To build the platform, click Build Platform on the Build menu.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this package has the file attributes (or later) that are listed in the following table. 
   Date         Time   Version            Size    File name
   --------------------------------------------------------------------------------------

   06-May-2004  21:23  4.21            4,823,800  Wincepb42-040506-kb838785-armv4.exe  
   06-May-2004  21:23  4.21            4,831,992  Wincepb42-040506-kb838785-armv4i.exe
   06-May-2004  21:23  4.21            4,881,144  Wincepb42-040506-kb838785-mipsii.exe
   06-May-2004  21:23  4.21            4,885,240  Wincepb42-040506-kb838785-mipsii_fp.exe
   06-May-2004  21:23  4.21            4,938,488  Wincepb42-040506-kb838785-mipsiv.exe
   06-May-2004  21:23  4.21            4,938,488  Wincepb42-040506-kb838785-mipsiv_fp.exe
   06-May-2004  21:23  4.21            4,713,208  Wincepb42-040506-kb838785-sh3.exe
   06-May-2004  21:23  4.21            4,717,304  Wincepb42-040506-kb838785-sh4.exe
   06-May-2004  21:23  4.21            4,324,088  Wincepb42-040506-kb838785-x86.exe
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   --------------------------------------------------------------

   Path: Public\Ie\Oak\Lib\Armv4\Debug
   30-Apr-2004  01:14                  6,603,724  Wininet.lib
   30-Apr-2004  01:14                    684,032  Wininet.pdb

   Path: Public\Ie\Oak\Lib\Armv4\Retail
   30-Apr-2004  01:14                  4,538,814  Wininet.lib
   30-Apr-2004  01:14                    684,032  Wininet.pdb

   Path: Public\Ie\Oak\Lib\Armv4i\Debug
   30-Apr-2004  01:16                  6,617,956  Wininet.lib
   30-Apr-2004  01:16                    684,032  Wininet.pdb

   Path: Public\Ie\Oak\Lib\Armv4i\Retail
   30-Apr-2004  01:15                  4,546,646  Wininet.lib
   30-Apr-2004  01:15                    684,032  Wininet.pdb

   Path: Public\Ie\Oak\Lib\Mipsii\Debug
   30-Apr-2004  01:18                  6,587,436  Wininet.lib
   30-Apr-2004  01:18                    684,032  Wininet.pdb

   Path: Public\Ie\Oak\Lib\Mipsii\Retail
   30-Apr-2004  01:17                  4,623,310  Wininet.lib
   30-Apr-2004  01:17                    684,032  Wininet.pdb

   Path: Public\Ie\Oak\Lib\Mipsii_fp\Debug
   30-Apr-2004  01:20                  6,589,078  Wininet.lib
   30-Apr-2004  01:19                    684,032  Wininet.pdb

   Path: Public\Ie\Oak\Lib\Mipsii_fp\Retail
   30-Apr-2004  01:19                  4,624,560  Wininet.lib
   30-Apr-2004  01:19                    684,032  Wininet.pdb

   Path: Public\Ie\Oak\Lib\Mipsiv\Debug
   30-Apr-2004  01:21                  6,665,308  Wininet.lib
   30-Apr-2004  01:21                    692,224  Wininet.pdb

   Path: Public\Ie\Oak\Lib\Mipsiv\Retail
   30-Apr-2004  01:20                  4,662,606  Wininet.lib
   30-Apr-2004  01:20                    692,224  Wininet.pdb

   Path: Public\Ie\Oak\Lib\Mipsiv_fp\Debug
   30-Apr-2004  01:23                  6,666,948  Wininet.lib
   30-Apr-2004  01:23                    692,224  Wininet.pdb

   Path: Public\Ie\Oak\Lib\Mipsiv_fp\Retail
   30-Apr-2004  01:22                  4,663,852  Wininet.lib
   30-Apr-2004  01:22                    692,224  Wininet.pdb

   Path: Public\Ie\Oak\Lib\Sh3\Debug
   30-Apr-2004  01:25                  6,060,442  Wininet.lib
   30-Apr-2004  01:25                    684,032  Wininet.pdb

   Path: Public\Ie\Oak\Lib\Sh3\Retail
   30-Apr-2004  01:24                  4,294,592  Wininet.lib
   30-Apr-2004  01:24                    684,032  Wininet.pdb

   Path: Public\Ie\Oak\Lib\Sh4\Debug
   30-Apr-2004  01:27                  6,060,442  Wininet.lib
   30-Apr-2004  01:27                    684,032  Wininet.pdb

   Path: Public\Ie\Oak\Lib\Sh4\Retail
   30-Apr-2004  01:26                  4,288,964  Wininet.lib
   30-Apr-2004  01:26                    684,032  Wininet.pdb

   Path: Public\Ie\Oak\Lib\X86\Debug
   30-Apr-2004  01:13                  5,412,804  Wininet.lib
   30-Apr-2004  01:13                    692,224  Wininet.pdb

   Path: Public\Ie\Oak\Lib\X86\Retail
   30-Apr-2004  01:12                  3,967,594  Wininet.lib
   30-Apr-2004  01:12                    692,224  Wininet.pdb

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information about a similar issue, click the following article number to view the article in the Microsoft Knowledge Base:

832420 Internet Explorer browser does not reload graphic images when you return to a Web page in Windows CE 4.2

For additional information about various software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:5/27/2005
Keywords:kbBug kbfix kbQFE KB838785 kbAudDeveloper
©2004 Microsoft Corporation. All rights reserved.