BUG: You may receive an error message when you try to install SQL Server Desktop Engine (Windows) or SQL Server Desktop Engine SP2 or later (838302)

SYMPTOMS

When you try to install Microsoft SQL Server Desktop Engine (Windows) or SQL Server Desktop Engine (also known as MSDE 2000) Service Pack 2 (SP2) or later on a computer that has an operating system locale that does not have a default SQL Server collation mapping, the Setup program may fail. You may receive the following error message:

Unable to determine system default collation.

Note If you run the Setup program and you use the /qn command-line switch to suppress messages that are displayed while the Setup program is running, you may not receive this message.

If you enable verbose logging when you run the Setup program, an error message that is similar to the following may be logged in the setup log file:

Starting custom action UseDefaultCollation
Unable to determine system default collation.
MSI (s) (7C!24): Product: Microsoft SQL Server Desktop Engine -- Unable to determine system default collation.
Action ended 11:28:49: UseDefaultCollation.2D02443E_7002_4C0B_ABC9_EAB2C064397B. Return value 3.

Note You can enable verbose logging while the Setup program is running by using the /L*v switch. To do so, run the following command-line statement:

setup.exe /L*v Setup Log File Path

MORE INFORMATION

Microsoft Windows XP and Microsoft Windows Server 2003 include several new Windows locales that are not supported by the SQL Server 2000 collation mappings. Additionally, these Windows locales are not supported by SQL Server Desktop Engine and SQL Server Desktop Engine (Windows). The following locales are not supported by SQL Server 2000 collation mappings:

Language	Country/Region	LCID (hexadecimal)
Kyrgyz (Cyrillic)	Republic of Kyrgyzstan	440
Uzbek (Latin)	Republic of Uzbekistan	443
Tatar	Tatarstan	444
Punjabi (Gurmukhi)	India	446
Gujarati	India	447
Tamil	India	449
Mongolian (Cyrillic)	Mongolia	450
Galician	Spain	456
Konkani	India	457
Uzbek (Cyrillic)	Republic of Uzbekistan	843
Armenian	Republic of Armenia	042b
Azeri (Latin)	Azerbaijan	042c
Kazakh	Kazakstan	043f
Telugu	India	044a
Kannada	India	044b
Marathi	India	044e
Sanskrit	India	044f
Syriac	Syria	045a
Azeri (Cyrillic)	Azerbaijan	082c
Chinese	Hong Kong	0c04
Spanish	Colombia	240a

Set up verbose logging

When you run the Setup.exe file that is included in the Setup program to install SQL Server Desktop Engine, you can enable verbose logging for troubleshooting purposes by using the L*v command-line switch. The following sample command enables verbose logging:

D:\MSDE2000\>setup.exe /settings setup.ini D:\MSDE2000\setup.ini /L*v C:\MSDE_setup.log

Note In this command, a Setup.ini file that contains the settings for the TARGETDIR argument, the DATADIR argument, the INSTANCENAME argument, and the COLLATION argument is specified. If you specify the /settings option, you set these options in the .ini file, not in the command-line arguments. The previous command assumes that the .ini file is in the same folder as the Setup.exe file.

For more information about the SQL Server Desktop Engine Setup program, visit the following Microsoft Web site:

http://msdn.microsoft.com/library/en-us/distsql/distsql_84xl.asp

REFERENCES

For more information about Windows Collation Designators, visit the following Microsoft Web site:

http://msdn.microsoft.com/library/en-us/instsql/in_collation_6gfn.asp

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

308866 FIX: SQL Server 2000 Setup terminates unexpectedly if you install Chinese (Hong Kong) locale

823466 BUG: You cannot install SQL Server Desktop Engine on a computer that has an operating system locale that does not have a default SQL Server collation mapping

838303 BUG: You receive an "Unable to determine system default collation" error message when you try to remove Microsoft SQL Server 2000 Desktop Engine or Microsoft SQL Server 2000 Desktop Engine (Windows)