You receive the "Motocross Madness 2 has encountered a problem and needs to close" error message when you start Motocross Madness 2 (837866)

The information in this article applies to:

Microsoft Motocross Madness 2
the operating system: Microsoft Windows 2000
the operating system: Microsoft Windows XP

SYMPTOMS

When you try to start Microsoft Motocross Madness 2, the game may quit unexpectedly. You may receive an error message that is similar to the following:

Motocross Madness 2 has encountered a problem and needs to close. We are sorry for the inconvenience.

To see what data this error report contains, click here.

When you view the data in the error report, the report contains an error signature that is similar to the following:

App Name     App Version     Module Name     Module Version     Offset 
----------------------------------------------------------------------------
mcm2.exe     20.13.4.2901    mcm2.exe        20.13.4.2901       0000981e

CAUSE

This behavior occurs because of an incompatibility between the SafeDisc driver and Microsoft Windows 2000 and Microsoft Windows XP.

RESOLUTION

To resolve this behavior, obtain and install the SafeDisc Driver Fix. To do so, visit the following Macrovision Web site:

http://www.macrovision.com/products/safedisc/downloads.shtml

MORE INFORMATION

For more information about the SafeDisc driver, visit the following Macrovision Web site:

http://www.macrovision.com/products/safedisc/index.shtml

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:	Minor	Last Reviewed:	6/15/2005
Keywords:	kbsetup kberrmsg kbprb KB837866 kbAudEndUser