You cannot start Word X for Mac (837066)


The information in this article applies to:

  • Microsoft Word X for Mac

SYMPTOMS

When you try to start Microsoft Word X for Mac, Word X for Mac may quit unexpectedly, may stop responding, or may respond very slowly.

CAUSE

This problem may occur if Extensis Suitcase Font Manager is installed on your computer and is configured to auto-activate fonts.

WORKAROUND

To work around this problem, turn off the auto-activation of fonts. To do this, follow these steps:
  1. Start Suitcase.
  2. On the Suitcase menu, click Preferences.
  3. On the Activation tab, click to clear the Auto-activate fonts check box.
  4. Click OK.

MORE INFORMATION

For more information about Extensis Suitcase, visit the following Extensis Web site:

http://www.extensis.com/support/



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The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:3/15/2004
Keywords:kbpending kbprb KB837066
©2004 Microsoft Corporation. All rights reserved.