MORE INFORMATION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
- The optimized version of this hotfix is a post-Office XP Service Pack 2 (SP-2) hotfix. To install the hotfix, you must have Office XP SP-2 installed.
For more information about Office XP SP-2, click the following article number to view the article in the Microsoft Knowledge Base:
325671
OFFXP: Overview of the Office XP Service Pack 2
- The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.
For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
330537
OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Office XP Service Pack 1 (SP-1). However, Microsoft has not tested this fix on Office XP SP-1 to the same extent as on Office XP Service Pack 2 (SP-2). If you install this hotfix on a computer with Office XP SP-1 installed, some file conflicts might occur. Microsoft supports this configuration, but Microsoft does not recommend this configuration.
back to the topRestart information
You do not have to restart your computer after you apply this hotfix.
back to the topHotfix replacement information
This hotfix is not replaced by any later hotfix.
back to the topRegistry information
You do not have to create or modify any registry keys to activate any hotfixes that are contained in this package.
back to the topHotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
--------------------------------------------------------------------
06-Feb-2004 19:34 12,487,680 Ptkff.msp (full-file/administrative)
06-Feb-2004 19:30 4,989,952 Ptkop.msp (optimized)
After the hotfix is installed, the following files will have the listed attributes or later:
Date Time Version Size File name
--------------------------------------------------------
18-Mar-2003 23:41 6.0.2428.4 87,552 Imekr.ime
18-Mar-2003 23:41 6.0.2428.4 92,672 Imekrcic.dll
19-Sep-2003 06:44 4,403,174 Msgr_nl.lex
13-Jan-2004 04:02 3,012,648 Msgr_sw.lex
27-May-2003 07:04 7.0.0.11 1,278,015 Msgr2pb.dll
06-Feb-2004 08:22 3.0.0.40 1,564,672 Msgrit32.dll
30-Oct-2003 06:15 7.0.0.10 589,824 Msgrnl32.dll
26-Mar-2003 02:47 3.1.0.10 757,760 Msgrpt32.dll
02-Feb-2004 10:59 2.0.0.386 2,297,856 Msgrsw32.dll
05-Jun-2003 02:45 2.3.0.19 339,968 Mspeu32.dll
13-Feb-2003 23:50 5.3.0.2518 692,279 Msscipya.ime
13-Feb-2003 23:53 5.3.0.2518 692,279 Msscipya.ime
24-Mar-2003 17:07 363,359 Mssp3en.lex
19-Mar-2003 14:26 562,355 Mssp3ena.lex
16-Jul-2003 07:12 1.7.2.28 307,279 Mssp3fr.dll
15-Apr-2002 05:27 2,488,954 Mssp3gep.lex
24-May-2003 04:40 3.0.2.0 233,533 Mssp3nl.dll
12-Aug-2002 06:02 7.0.0.28 487,482 Mssp3pb.dll
15-Feb-2001 07:52 1,336,400 Mssp3pb.lex
18-Mar-2003 08:10 3.1.0.12 131,072 Mssp3pt.dll
15-Feb-2002 16:26 1.1.0.6215 86,016 Msspell3.dll
11-Feb-2003 19:35 5.1.0.61 811,064 Mstcipha.ime
11-Feb-2003 19:37 5.1.0.61 811,064 Mstcipha.ime
23-May-2002 04:46 7.0.1.8 364,615 Msth3fr.dll
29-Jan-2003 12:38 1.0.0.12 651,264 Msth3it.dll
29-Jan-2003 12:38 3,357,975 Msth3it.lex
18-Mar-2003 23:41 6.0.2428.4 79,872 Multibox.dll
Note For more information about how to install this hotfix, see the Readme.txt file that is included in the package.
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