SYMPTOMS
When you try to connect to a Microsoft Windows Server 2003 Network Load Balancing cluster by using a virtual private network (VPN) connection, you may temporarily not be able to connect to a node in the server cluster. You may receive the following error message:
Error 792
The following event may be logged to the Windows Server 2003 Network Load Balancing server event log:
Event Type: Failure Audit
Event ID: 547
Description:
IKE security association negotiation failed.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Windows XP
Date Time Version Size File name
-----------------------------------------------------------
25-Mar-2004 01:50 5.1.2600.1331 183,808 Gptext.dll
25-Mar-2004 01:38 5.1.2600.1347 74,240 Ipsec.sys
10-Jan-2004 12:32 5.1.2600.1331 98,304 Ipseccmd.exe
25-Mar-2004 01:50 5.1.2600.1331 334,848 Ipsecsnp.dll
25-Mar-2004 01:50 5.1.2600.1331 159,744 Ipsecsvc.dll
25-Mar-2004 01:50 5.1.2600.1331 364,544 Ipsmsnap.dll
25-Mar-2004 01:50 5.1.2600.1366 827,904 Oakley.dll
25-Mar-2004 01:50 5.1.2600.1331 98,304 Polstore.dll
25-Mar-2004 01:50 5.1.2600.1331 163,840 Rasmans.dll
25-Mar-2004 01:50 5.1.2600.1331 29,184 Winipsec.dll
Windows XP 64-Bit Edition
Date Time Version Size File name
-----------------------------------------------------------
25-Mar-2004 17:12 5.1.2600.1331 510,976 Gptext.dll
18-Feb-2004 18:07 5.1.2600.1347 257,920 Ipsec.sys
25-Mar-2004 17:12 5.1.2600.1331 891,904 Ipsecsnp.dll
25-Mar-2004 17:12 5.1.2600.1331 504,320 Ipsecsvc.dll
25-Mar-2004 17:12 5.1.2600.1331 1,225,728 Ipsmsnap.dll
25-Mar-2004 17:12 5.1.2600.1366 574,464 Oakley.dll
25-Mar-2004 17:12 5.1.2600.1331 317,952 Polstore.dll
25-Mar-2004 17:12 5.1.2600.1331 490,496 Rasmans.dll
25-Mar-2004 17:12 5.1.2600.1331 87,040 Winipsec.dll