SUMMARY
This article describes the Microsoft Word 2000 issues that
are fixed in the Word 2000 Post-Service Pack 3 hotfix package that is dated
December 16, 2003.
back to the
topIssues that are fixed in the hotfix package
The following issues are fixed in this hotfix package but were not
previously documented in a Microsoft Knowledge Base article:
- When you create a new Word 2000 document from a template
that contains an AutoNew macro that updates fields and inserts an AutoText
entry with a textbox in the header of the document, Word may quit unexpectedly
and you receive the following error message:
Microsoft
Word for Windows has encountered a problem and needs to close. We are sorry for
the inconvenience.
If you view the details of the error message, you
receive an error signature that is similar to the following:
AppName AppVer ModName ModVer Offset
----------------------------------------------------------
Winword.exe 9.0.0.6929 Winword.exe 9.0.0.6929 001d3432
- When you type text in a Word 2000 document that wraps to a
new line, gridlines may disappear. This issue may occur when all the following
conditions are true:
- You have Microsoft Word 2000 Service Pack 3 (SP-3)
installed.
- You start the Magnifier tool (click
Start, point to All Programs, point to
Accessories, and then point to Accessibility)
before you start Word 2000.
- You turn on gridlines after you start Word and before
you start typing text. To turn on gridlines in Word, follow these steps:
- Start Word.
- On the View menu, point to
Toolbars, and then click Drawing.
- On the Drawing toolbar, click
Draw, and then click Grid.
- In the Drawing Grid dialog box,
click to select the Display gridlines on screen check box, and
then click OK.
back to the
topMORE INFORMATION
Hotfix information
A supported hotfix is now
available from Microsoft, but it is only intended to correct the problem that
is described in this article. Only apply it to systems that are experiencing
this specific problem. This hotfix may receive additional testing. Therefore,
if you are not severely affected by this problem, Microsoft recommends that you
wait for the next Microsoft Office 2000 service pack that contains this
hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
- The optimized and the full-file versions of this hotfix are
a post-Office 2000 Service Pack 3 (SP-3) hotfix. To install the hotfix, you
must have Office 2000 SP-3 installed.
For additional information about Office 2000 SP-3,
click the following article number to view the article in the Microsoft
Knowledge Base: 326585
OFF2000: Overview of Office 2000 Service Pack 3
- This hotfix requires Microsoft Windows Installer 2.0 or
later.
For additional information about
the Windows Installer requirement, click the following article number to view
the article in the Microsoft Knowledge Base: 811002
OFF2000: Office 2000 updates and patches released after November 2002
may require Windows Installer 2.0
back to the topRestart information
You do not have to restart your computer after you apply this
hotfix.
back to the topHotfix replacement information
This hotfix is replaced by a later hotfix.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
834003
Word 2000 Post-Service Pack 3 Hotfix Package: February 13, 2004
Registry information
You do not have to create or modify any registry keys to activate
any hotfixes that are contained in this package.
back to the topHotfix file information
This hotfix contains only those files that you must have to
correct the issues that this article lists. This hotfix may not contain all the
files that you must have to fully update a product to the latest
build.
The global version of this hotfix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
Date Time Size File name
-----------------------------------------------------------------------
16-Dec-2003 22:58 4,783,024 Winwordff.msp (Full-File/Administrative)
16-Dec-2003 22:28 1,594,288 Winwordop.msp (Optimized)
After the hotfix is installed, the global version of this fix has
the file attributes (or later) that are listed in the following table:
Date Time Version Size File name
------------------------------------------------------
12-Dec-2003 20:53 9.0.0.8411 8,826,932 Winword.exe
Note For more information about installing this hotfix, see the
Readme.txt file that is included in the package.
back to the
topREFERENCES
For additional information about the
terminology that Microsoft uses when correcting software after it is released,
click the following article number to view the article in the Microsoft
Knowledge Base:
824684
Description of the standard terminology that is used to describe Microsoft software updates