"Error 5 opening registry key" error message when you try to configure the FrontPage Server Extensions 2002 on Windows Server 2003 (833699)
The information in this article applies to:
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Standard Edition
- Microsoft Windows Server 2003, Web Edition
- FrontPage 2002 Server Extensions from Microsoft
SYMPTOMS When you try to configure the FrontPage Server Extensions
2002 from Microsoft on a Microsoft Windows Server 2003-based Web page, you may
receive the following error message: Error 5 opening
registry key "SOFTWARE\Microsoft\Shared Tools\Web Server
Extensions\Secure\/LM/W3SVC/instance
number. CAUSE This problem may occur if the Microsoft SharePoint
Administration site is running in the MSSharePointAppPool application pool by
using an incorrect identity such as Network Service. The problem occurs because
the SharePoint Administration site requires permissions to create and to modify
registry keys and to run system commands. By default, when you install
FrontPage Server Extensions on your server, a specialized application pool that
is named MSSharepointAppPool is created and is assigned to run in the security
context of the Local System account.RESOLUTION To resolve this problem, switch the identity of the
MSSharePointAppPool to run as Local System. To do this, follow these steps:
- Open Microsoft Internet Information Services (IIS) Manager,
and then expand Application Pools.
- Right-click MSSharePointAppPool, and then
click Properties.
- Click the Identity tab.
- Change the Identity to Local
System.
- Click OK in the remaining windows, and
then restart the IIS services.
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section of this article.
| Modification Type: | Major | Last Reviewed: | 3/5/2004 |
|---|
| Keywords: | kberrmsg kbprb KB833699 kbAudEndUser |
|---|
|