How to troubleshoot script errors in Microsoft Money (832777)

SYMPTOMS

When you use any one of the products listed in the "Applies To" section of this article, you may receive an error message that is similar to one of the following:

A error has occurred in the script on this page
Line: 35 
char: 3 
Error: Object doesn't support this 
property or method 
"data refresh link"
Code: 0

C;Internet Explorer Script Error
Line: 140
Char: 19
Error: Unexpected Qualifier
Code: 0

An error has occured in the script on this page
Line: 470 
Char: 2 
Error: Automation server cant create 
object 
Code: 0 
URL:\ ITS:c:\program files\microsoft money\system\
msmoney.chm::\moneytoc.htm

Note In these error messages, "a" is a misspelling for "an", "occured" is a misspelling for "occurred", and "cant" is a misspelling for "can't".

CAUSE

This issue may occur if any one of the following conditions is true:

Your Microsoft Internet Explorer installation is corrupted.
Your Microsoft Money installation is corrupted.
You have antivirus or Internet security software that is installed on your computer that restricts the scripting features on your computer.

RESOLUTION

To resolve this issue, follow these methods in the order that they appear.

Method 1: Repair or reinstall Internet Explorer

For additional information about how to reinstall Internet Explorer, click the following article number to view the article in the Microsoft Knowledge Base:

318378 How to reinstall or repair Internet Explorer and Outlook Express in Windows XP

Method 2: Reinstall Money

Method 3: Check antivirus or Internet security software settings

You may have to change the settings, disable, or remove any antivirus or Internet security programs that are installed on your computer. For instructions about how to change settings, disable, or remove these programs, contact the manufacturer of the program.