Channel listings are mapped to channel 1 after you download the Program Guide in Windows XP Media Center Edition 2004 (832639)



The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2004

SYMPTOMS

When you download your Program Guide in Microsoft Windows XP Media Center Edition 2004, you may notice that several cable channel listings have been mapped to channel 1 in the Program Guide.

CAUSE

This problem occurs if you have configured your TV Signal to use Cable without a set-top box and the available channels from your cable TV provider exceeds the standard number of channels in the channel database. Typically this is 100 channels; however it may vary with different models of Media Center-based computers.

WORKAROUND

To work around this problem, you must reassign the channel number for each cable channel listing that has been mapped to channel 1. To do so, follow these steps:
  1. Press the Windows Media Center Start button on the Media Center remote control.
  2. Select My TV.
  3. Select Settings.
  4. Select Guide.
  5. Select Edit Guide listings.
  6. Select Edit numbers.
  7. Modify the required channel numbers.

    Note If you assign a number that already exists to another channel, Media Center will inform you that there is a conflict and prompt you to resolve the conflict.
  8. Select Save.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

Modification Type:MajorLast Reviewed:12/29/2003
Keywords:kbpending kbBug KB832639 kbAudEndUser