"Corrupt or missing database" error message when you try to import information from ACT! 2000 into Outlook 2000 (832567)

WORKAROUND

To work around this behavior, export the data to a format that Outlook 2000 supports, and then import the data into Outlook 2000. To do so, try the following methods.

Method 1

Export the Act! 2000 data to a generic text format, for example a comma separated values (.csv) file, and then import the data into Outlook 2000.

Method 2

If you cannot export the Act! 2000 data to a generic text format, export the data to a format that Microsoft Excel supports. After you export the data, open the file in Excel, save the file in Excel format, and then import the file into Outlook 2000.

Method 3

If you can open the Act! 2000 data in Excel, but for some reason cannot import the data into Outlook 2000 as described in Method 2, follow these steps to manually create an Excel file that you can import:

1. In Outlook 2000, create a couple of test (or 'dummy') contacts.
2. On the File menu, click Import and Export.
3. Click Export to a file, and then click Next.
4. Click Comma Separated Values (Windows), and then click Next.
5. Click the Contacts folder, and then click Next.
6. Click Browse to select the location where you want to save the file, type the file name in the File name box, and then click OK.
7. Click Next, and then click Finish.
8. Quit Outlook.
9. In Excel, open the .csv file that you saved in step 6 to view the format of the data.
   
   Copy the Act! 2000 data into the Excel worksheet, following the format of the 'dummy' contact information that you exported from Outlook to the .csv file.
10. Save the file, and then import the file into Outlook 2000.

Method 4

If the steps that are outlined in Methods 1 through 3 do not work, you can try to export the Act! 2000 data to Microsoft Outlook Express. If you can successfully export the information to Outlook Express, you can use the Export command (on the File menu, point to Export, and then click Address Book) to export the information to Outlook 2000.