The computer screen does not appear on your TV when you resume the computer from standby (831581)


The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2004
  • Microsoft Windows XP Media Center Edition 2005

SYMPTOMS

When you press the power button on the remote control to resume a Microsoft Windows XP Media Center-based computer from standby, the computer screen does not appear on your TV.

CAUSE

This problem may occur if the Media Center-based computer does not receive the notification that the power button on the remote control was pressed. When this problem occurs, Media Center resumes from standby, but the screen does not appear on your TV.

RESOLUTION

To resolve this problem, when you resume from standby, press and hold the remote control power button for several seconds. If this does not cause the screen to appear, move the mouse or press one or more buttons on the remote control.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site:

http://www.microsoft.com/windowsxp/mediacenter/

Modification Type:MajorLast Reviewed:10/21/2004
Keywords:kbprb KB831581 kbAudEndUser
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