MSBBN: Connectivity is lost when you turn off DHCP on your MN-700 base station (831256)

RESOLUTION

A new firmware is available that addresses this issue. To resolve this issue, update the firmware for your base station. To obtain and install this update, use one of the following methods.

Method 1: Use automatic updates

Configure your Broadband Network Utility to automatically check for updates. To do this, follow these steps:

1. Start the Broadband Network Utility.
2. On the Tools menu, click Options.
3. Under Broadband Networking Update Service, click Automatically check for software updates, and then click OK.
4. Follow the prompts to install the update when you are prompted to do so.

Method 2: Use the Broadband Network Utility

To update your firmware by using the Broadband Network Utility, follow these steps:

1. Start the Broadband Network Utility.
2. On the Help menu, click Check for updates online.
3. Follow the instructions on the Microsoft Broadband Networking Web site to download and install the firmware update for your base station.

Method 3: Manually download and install the update

For additional information about how to download and install the update, click the following article number to view the article in the Microsoft Knowledge Base: