Microsoft Business Solutions CRM Mail Merge for quotes displays the incorrect product ID when there are multiple products (831206)



The information in this article applies to:

  • Microsoft Business Solutions CRM Sales for Outlook, when used with:
    • Microsoft Business Solutions CRM 1.0
  • Microsoft Business Solutions CRM 1.0

SYMPTOMS

When you print a quote from the Microsoft CRM Sales for Outlook Client (Outlook client) while you use the Quote.dot template to perform a mail merge operation, you may receive a product list that displays incorrect product IDs. If multiple products are listed, the ID for the first product will be displayed correctly. However, this same product ID is repeated for each additional product in the list.

RESOLUTION

Microsoft Business Solutions CRM has a fix for this problem. The fix is part of a cumulative update. For information about the cumulative update, click the following article number to view the article in the Microsoft Knowledge Base:

833622 Microsoft Business Solutions CRM Update


Modification Type:MinorLast Reviewed:10/25/2005
Keywords:kbHotfixServer kbQFE kbMBSMigrate kbhowto KB831206 kbAudEndUser kbAudITPRO