Windows Server 2003 crashes intermittently with "STOP: 0x00000050" error message (830848)


The information in this article applies to:

  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, 64-Bit Enterprise Edition

SYMPTOMS

Windows Server 2003 crashes intermittently, and you receive the following error message:
STOP: 0x00000050

RESOLUTION

To resolve this issue, obtain and install the latest available service pack for Microsoft Windows Server 2003. For additional information about how to obtain and install the latest available service pack for Windows Server 2003, click the following article number to view the article in the Microsoft Knowledge Base:

838091 How to obtain the latest Windows Server 2003 service pack

Hotfix information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version       Size       File name
   -------------------------------------------------------
   23-Apr-2004  17:42  5.2.3790.166  1,811,968  Win32k.sys

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
Modification Type:MinorLast Reviewed:10/25/2005
Keywords:kbHotfixServer kbQFE kbDriver kbkern32dll kbKernBase kbBug kbfix KB830848
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