FIX: BizTalk Server Accelerator for HIPAA Stops Responding When It Processes Large 4010A1 835 Flat Files (830770)



The information in this article applies to:

  • Microsoft BizTalk Server Accelerator for HIPAA 2.0

SYMPTOMS

When Microsoft BizTalk Server Accelerator for HIPAA processes large (6 MB, for example) 4010A1 835 flat files, it stops responding, and you receive the following error message in the application log in the Event Viewer:
An error occurred in BizTalk Server.

Details: ------------------------------

[0x1440] While trying to process document #1 during submission "{92D96629-41BE-435D-8217-81AABBA68199}", the parser component named "BizTalk.ParserHipaaX12.1" failed on the method "GetNextDocument" with the error code "0x8007000e". Possible causes are: the component found unexpected data in the incoming stream; a document specification could not be found given the data; or an internal component failure occurred. If this problem continues, remove this component from the valid list of parser components or contact your system administrator.

[0x1730] Suspended Queue ID: "{BC25AAEF-F54B-491B-9AAA-39F08E94FBF1}"

[0x8007000e] Not enough storage is available to complete this operation.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next BizTalk Server Accelerator for HIPAA service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   ---------------------------------------------------------------------
   15-Oct-2003  17:49                    144,475  835_v2_wpc_single.xml
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

This hotfix is a new 4010A1 835 schema that has reduced element and attribute names. This new schema enables BizTalk Server Accelerator for HIPAA to use less memory when it processes large flat files. You may also have to additionally reduce BizTalk Server memory usage by using a preprocessor to split a large flat file into multiple small ones.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates


Modification Type:MinorLast Reviewed:10/26/2005
Keywords:kbHotfixServer kbQFE kbHotfixServer kbQFE kbfix kbbug KB830770 kbAudDeveloper