DNS MMC may take a long time to populate the description pane when you view a zone in Windows Server 2003 or Windows 2000 Server (830711)



The information in this article applies to:

  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, 64-Bit Enterprise Edition
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Server

SYMPTOMS

When you use the DNS Microsoft Management Console snap-in on a Microsoft Windows Server 2003-based computer or on a Microsoft Windows 2000-based computer, and you try to view a DNS zone, the zone may take 90 seconds or longer to populate the description pane.

CAUSE

This problem may occur if you are running Windows on a multiprocessor computer.

RESOLUTION

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart Requirement

You must restart your computer after you apply this hotfix.

Hotfix Replacement Information

This hotfix does not replace any other hotfixes.

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows 2000

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   03-Nov-2003  20:33  5.0.2195.6869     700,688  Dnsmgr.dll       
   

Windows Server 2003

   Date         Time   Version            Size    File name	Platform
   ----------------------------------------------------------------------
   08-Dec-2003  22:06  5.2.3790.110    1,950,208  Dnsmgr.dll       IA-64
   08-Dec-2003  22:06  5.2.3790.110      842,240  Wdnsmgr.dll      IA-64
   Date         Time   Version            Size    File name	Platform
   ----------------------------------------------------------------------
   08-Dec-2003  22:06  5.2.3790.110      842,240  Dnsmgr.dll       x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MinorLast Reviewed:10/28/2005
Keywords:kbHotfixServer kbQFE kbWin2000preSP5fix kbBug kbfix kbQFE kbWinServ2003preSP1fix KB830711 kbAudITPRO