You cannot scavenge old DNS records after you restart the DNS service (830689)



The information in this article applies to:

  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, 64-Bit Enterprise Edition

SYMPTOMS

After you restart the DNS service on your Microsoft Windows Server 2003-based computer, you may not be able to scavenge old Domain Name System (DNS) records. DNS zones are protected from being scavenged for the period of time that is specified on the zone refresh interval when the DNS service is restarted.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Windows Server 2003.

Restart requirement

You must restart the DNS service after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Windows Server 2003 32-bit Edition
   Date         Time   Version            Size    File name
   --------------------------------------------------------
   06-Nov-2003  18:53  5.2.3790.100      422,912  Dns.exe  
Windows Server 2003 64-bit Edition
   Date         Time   Version            Size    File name
   --------------------------------------------------------
   05-Nov-2003  10:50  5.2.3790.100    1,022,464  Dns.exe          IA-64
   06-Nov-2003  09:53  5.2.3790.100      422,912  Wdns.exe         x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MinorLast Reviewed:10/27/2005
Keywords:kbHotfixServer kbQFE kbBug kbfix kbQFE kbWinServ2003preSP1fix KB830689