Project 2003 quits unexpectedly when you select an item in the drop-down list (830420)



The information in this article applies to:

  • Microsoft Office Project Professional 2003
  • Microsoft Office Project Standard 2003, when used with:
    • Microsoft Windows XP Tablet PC Edition

SYMPTOMS

When you click a drop-down list in Microsoft Office Project 2003 on the Compaq Tablet PC TC1000, you may experience one of the following symptoms:
  • You may not be able to select an item in the drop-down list and the dialog box may close.
  • On the Tools menu when you point to Enterprise Options, and then click Check out Enterprise Global, Project 2003 quits unexpectedly.
  • When you create a new project, Project 2003 quits unexpectedly.

CAUSE

This problem may be caused by the NVIDIA video driver that is provided by Compaq.

RESOLUTION

To resolve this problem, update your NVIDIA video driver to version 1.00C or later. To do this, visit the following Compaq Web site: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

MORE INFORMATION

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MinorLast Reviewed:1/12/2006
Keywords:kbVideoTech kbVideo kbstoprespond kbprb KB830420 kbAudEndUser