You cannot import a large SDO package on an MCMS 2002 server (830247)


The information in this article applies to:

  • Microsoft Content Management Server 2002
  • Microsoft Content Management Server 2002 SP1
  • Microsoft Content Management Server 2002 SP1a

SYMPTOMS

When you use site deployment to export lots of data in Microsoft Content Management Server (MCMS) 2002, and the Server Data Object (SDO) package size is larger than 680 MB, you cannot import the SDO package on any other MCMS 2002 servers or on the server that you exported the package from. For example, this problem may occur when you use the MCMS 2002 Site Deployment API (SDAPI) scripts to export data.

This problem may occur if either of the following conditions are true or if both the following conditions are true:
  • A template has been changed, and that template is used throughout the Web site.
  • Lots of data and resources have been updated.
Note 680 MB refers to the size of the SDO file. 680 MB does not refer to the size of the raw data that you want to export.

CAUSE

This issue occurs because of limitations in the site deployment component. During a site deployment export, all the dependencies for items that are selected for export are also exported. Resources that are inserted in placeholders are exported with the posting. If you use SDAPI scripts to perform the export, site deployment also detects changes to templates, and site deployment exports all the dependencies of the template. These dependencies include postings and resources that are used in the template and in the posting. The maximum size of an SDO file is 680 MB. If the size of the exported resources exceeds 680 MB when the resources are compressed, the SDO file does not contain all the saved data.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Content Management Server 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version     Size     File name
   ----------------------------------------------------
   21-Oct-2004  00:18  5.0.4530.0  292,352  Nrutils.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This hotfix changes the maximum SDO export size from 680 MB to 2 GB.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbbug kbfix kbContentMgtServ2002SP2Fix kbContentMgtServ2002preSP2Fix KB830247 kbAudDeveloper
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