The Systems Management Server 2003 Management Point stops responding to client requests (830016)


The information in this article applies to:

  • Microsoft Systems Management Server 2003

CAUSE

This problem occurs when the Windows Management Instrumentation (WMI) service stops or is shut down on an SMS 2003 Management Point computer. When the WMI stops or is shut down, the SMS Agent Host (CCMexec) service is also stopped, because the SMS Agent Host service is dependent on the WMI service. When the SMS Agent Host service is shut down, the SMS 2003 Management Point cannot respond to SMS 2003 client requests. Although the WMI service may restart, you must manually restart the SMS Agent host.

WORKAROUND

To work around this problem, you must manually restart the SMS Agent host on the Management Point computer. To do so, follow these steps:
  1. Click Start, point to Programs, click Administrative Tools, and then click Services.
  2. In the Services window, right-click the SMS Agent Host service, and then click Start.

STATUS

This behavior is by design.
Modification Type:MinorLast Reviewed:6/13/2005
Keywords:kbprb KB830016 kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.