PRB: "Application is Restarting" Error Occurs When You Access the Windows Rights Management Services Administrative Web Page (829978)
The information in this article applies to:
- Microsoft Windows Rights Management Services (RMS) for Windows Server 2003
- Microsoft ASP.NET (included with the .NET Framework 1.1)
- Microsoft ASP.NET (included with the .NET Framework) 1.0
SYMPTOMSWhen you visit the Microsoft Windows Rights Management
Services administrative Web page from a computer that is using antivirus software
with real-time monitoring enabled, a random application
may restart, and you may receive the following error message in the
browser: Application is restarting.
Description: An unhandled exception occurred during the execution of
the current web request. Please review the stack trace for more information
about the error and where it originated in the code.
Exception
Details: System.InvalidOperationException: Application is restarting.
CAUSEThe Windows Rights Management Services administrative Web
page is developed by using ASP.NET. Some antivirus applications write back
information to the files that they scan. Every time that a user changes a
configuration (.config) file or the contents of the Bin folder, the application
should restart to incorporate these changes. However, because antivirus
scanning changes cannot be distinguished from the user's file changes, the
application restarts when the antivirus software scans these folders.
Note This problem may occur even when no error is returned. If the
virus-scanning software triggers change notifications, every change
notification is doubled at the very least: one real change notification, and an
additional change notification from the antivirus software some time later.
RESOLUTIONTo resolve this problem, use one of the following methods:
- Disable real-time monitoring in your antivirus software.
- Exclude the application folders from the antivirus scan
list.
For more information about how to change these settings, see your antivirus software documentation. WORKAROUNDTo work around this issue with some antivirus
software, you may be able to increase the delayNotificationTimeout attribute of
the <httpRuntime> configuration section in the Web.config file. The delayNotificationTimeout value is set with the following entry in the
Web.config file: <httpRuntime delayNotificationTimeout="5" /> The default value is 5 seconds. This default value may not be long enough for
specific hardware. Increase
the time-out value to a value that works for your hardware and for your computer speed
(for example, set the value to 60 seconds). STATUS This
behavior is by design.REFERENCES
For additional information about this issue in ASP.NET, click the following article number to view the article in the Microsoft Knowledge Base:
312592
PRB: Random Application Restarts with "Application Is Restarting" Error
in ASP.NET
| Modification Type: | Major | Last Reviewed: | 10/20/2003 |
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| Keywords: | kbConfig kbHttpRuntime kbprb KB829978 kbAudDeveloper |
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