Systems Management Server 2003 Administrator Console Stops Responding or Displays a Blank Screen (829859)

RESOLUTION

To resolve this problem, install the Uiconnections.ini file. You can use this file to restart an SMS 2003 Administrator console after it loses its connection or becomes unresponsive.

The Uiconnections.ini file contains a list of error codes. When the SMS 2003 Administrator console disconnects or stops responding, an error code is returned. If the error code is listed in the Uiconnections.ini file, the SMS 2003 Administrator console tries to reconnect. You can also add error codes to the Uiconnections.ini file to reduce the number of SMS 2003 Administrator console errors.

You must install the Uiconnections.ini file on the computer where the SMS Administrator console is run. To do this, follow these steps.

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

1. Click Start, click Run, type regedit in the Open box, and then click OK.
2. Locate and then click the following registry key:

   HKEY_LOCAL_MACHINE\Software\Microsoft\SMS\Setup

3. In the right pane, locate the UI Installation Directory key. The value of this key will be a directory path (for example, C:\Sms). Add the Uiconnections.ini file to the directory location specified in the UI Installation Directory key.
4. Stop and restart the SMS 2003 Administrator console.