A message from a foreign X.400 system causes a non-delivery report to be generated in Exchange 5.5 (829706)

SYMPTOMS

When Microsoft Exchange Server 5.5 receives a message from a foreign X.400 system, the Exchange Server computer may send a non-delivery report (NDR) in reply, and the message may not be delivered successfully.

The Exchange Server 5.5 message transfer agent (MTA) may log a conversion error event that is similar to the following:

An internal MTA error occurred. Content conversion for message message ID failed. Conversion error: 4096, Object at fault: 06000222, Original content type: 2A864886F7140501, New content type: 56010A00. PDU dump reference 854 [MTA DISP:FANOUT 30 112] (14)

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Exchange Server 5.5 Service Pack 4 must be installed on your computer before you install this hotfix.

Restart requirement

You do not have to restart your computer after you apply this hotfix. The hotfix restarts the Exchange services that are affected.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time   Version            Size    File name
--------------------------------------------------------------
01-Aug-2001  18:02                     41,325  Dbserver.sch
16-Sep-2002  16:49                     88,248  Dsadap.xv2
16-Sep-2002  16:49                     33,049  Edi.xv2
14-Oct-2003  18:33  5.5.2657.75     1,941,776  Emsmta.exe       
14-Oct-2003  18:23  5.5.2657.75        69,904  Ems_rid.dll      
13-Jun-2001  18:05                    133,435  Infoplog.cfg
14-Oct-2003  18:23  5.5.2657.75        19,728  Maxapia.dll      
14-Oct-2003  18:23  5.5.2657.75        12,048  Maxapiv1.dll     
14-Oct-2003  18:34  5.5.2657.75       167,184  Mtacheck.exe     
14-Oct-2003  18:24  5.5.2657.75       743,696  Mtamsg.dll       
14-Oct-2003  18:24  5.5.2657.75        16,656  Mtaperf.dll      
18-Aug-2003  20:03                      5,621  Mtaperf.h
14-Oct-2003  18:24                     52,082  Mtaperf.ini
14-Oct-2003  18:23  5.5.2657.75        16,656  Mtxapia.dll      
14-Oct-2003  18:23  5.5.2657.75        11,536  Mtxapiv1.dll     
16-Sep-2002  16:49                     36,452  P2.tpl
13-Jun-2001  18:06                     50,789  P2.xv2
17-Sep-2001  19:45                     14,002  P42.tpl
16-Sep-2002  16:49                     41,222  P772.tpl
16-Sep-2002  16:49                      9,028  P772.xv2
29-Aug-2001  19:16                     23,350  Rdi.xv2
14-Oct-2003  18:23  5.5.2657.75       322,320  X400om.dll       
14-Oct-2003  18:23  5.5.2657.75        40,208  X400omv1.dll     
16-Sep-2002  16:49                     31,276  X500dap.tpl